Frequently Asked Questions
When does the cancellation fee start to apply?
Please check each plan's page as the timings are different.
Outfit and equipment
What kind of shoes and clothes should I wear?
Please wear shoes and clothes suitable for walking. Depending on the course, you will walk 1 to 2 hours. To avoid heat stroke, please bring your own beverage, a sun-shading hat or cap, and a towel. Rain gear is also recommended. No rental gear is available.
Can I join the tour with sandals or flipflops?
We recommend you to wear shoes suitable for walking. We do not respond to complaints or claims involving injuries resulting from your sandals or flipflops.
Participation of children
Can children participate the tour?
Children are welcome, but a parent or a guardian should accompany. Children cannot participate alone.
What age do you consider a child?
The adult rate is charged for all customer aged 12 and over. Children aged 5 to 11 will be charged the child rate. Toddlers and infants aged 4 and under are free.
About meeting place
Where is the meeting place?
The meeting places are different according to plans. (We meet on the site and the tour ends at the site.) Please check the meeting point at each plan's page.
Will the tour be cancelled when it rains?
Basically, the tour will be run even if it rains. However, the tour may be cancelled in case of typhoon or bad weather condition, and when weather warning is issued.
Taking pictures or video
Can we take pictures or video during the tour?
Video recording is not allowed during the tour. Taking pictures of Okinawan landscape, streets, buildings, plants and such, is possible. However, please be careful not to include other guests in your photos without their permission.